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Find answers to your questions
Made to Measure Clothing
8
Can you expedite my made-to-measure order?
How do I place my first made-to-measure order?
How long does it take for alterations on my made-to-measure garments?
How long does it take until I receive my made-to-measure order?
Until when can I ask for alterations under your fit guarantee?
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Ready to Wear Clothing
6
Do you offer exchanges on ready to wear items?
Do you offer free shipping on ready to wear items?
How do I return an ready to wear item?
How long does it take to receive my ready to wear order?
How long will it take to receive my ready to wear refund?
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Pricing & Promotions
13
Do you charge for alterations?
Do you offer discounts?
Do you offer part payment or credit options like Klarna?
Do you take deposits?
How can I see and understand your pricing?
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Orders & Tracking
4
Can I provide my own fabric?
How do I place my first order?
How do I reorder?
How do I track my order status?
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How it Works
5
How are my garments made?
How do I place my first order?
How extensive is the fabric selection?
How long does it take to make?
How Many Fittings are required?
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General
8
Do I need to book an appointment prior to visiting your showrooms?
Do you cater for group bookings?
Do you provide alterations services?
How do I place my first made-to-measure order?
How long does it take to make?
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